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 Ms
Chiang, founder of Stratefit Consulting, specializes in Business Analytics,
Market Data Research and Integrated Business Planning. Stratefit specializes in
deploying data mining to customer segmentation based on how customers interact
with clients’ products and services and to develop execution-focused business
strategies using an innovative, visual, hands-on planning process that engages
managers from the boardroom to the shop floor.
Integrated Business Analysis and Planning Expert  Over
the past 10 years, Ms Chiang led over 100 operations management teams through Business
Planning War Rooms and Business Dynamics workshops to craft strategies that
delivered sustained revenue and profit growth in the double digits and in
several cases greater than 50%. She
helped an international telecommunications provider mine its customer data to
identify opportunities to improve revenue and led the management team of a
transportation service provider through a business planning war room to
revitalize an under-performing line of service. She drove the implementation of
a major Product Complexity Management program that delivered $6 million to the
bottom line in the first year and worked on business development teams that
delivered over $2 billion in successful projects covering business acquisition,
start up operations, and service expansion.
Pragmatic Business Experience  Selected
for a year-long Lean Training Program, including a study trip to Japan, Ms
Chiang is as comfortable on the shop floor as in the board room. With more than
20 years experience in Strategic Planning and Analysis, Ms Chiang has senior
management experience in the equipment manufacturing and telecommunications
service industries. She served as the Vice President for Business and
Operations Planning at Acuity Brands Lighting, a $2 billion lighting fixture manufacturer,
working with operations management teams on business improvement projects in
the US, Mexico, UK and Spain. She managed Strategy and Business Development
teams for BellSouth Corporation (acquired by ATT) in the international unit supporting
operations in 11 Latin American countries and China. In addition to working on
over $1 billion of business development projects, she established the financial
and planning operations for BellSouth China’s $30 million joint venture in
Beijing, China. Prior to joining BellSouth, Ms Chiang worked in business
development for Portman Overseas, the international real estate development arm
for John Portman and Associates in their offices in Atlanta, Shanghai and Hong
Kong. Depth and Breadth of Expertise
Ms. Chiang, a native of New
Orleans, holds a Bachelor of Science degree in chemistry, summa cum laude with
University honors (4.0), from Louisiana State University, as well as a MBA from
Tulane University and is a member of Phi Beta Kappa and Mensa.
 Among
the first wave of Americans to enter China following normalization of
relations, Ms Chiang lived in northeast China under challenging conditions for
two years teaching English, learning Mandarin Chinese and traveling extensively
throughout China. Over her career, she has worked in Shanghai, Hong Kong and
Beijing and is active in the greater Atlanta Chinese community serving on the
deacon board for Atlanta Chinese Christian Church North and on the advisory
board for the China Research Center.
Copyright Kathy Williams Chiang 2011. All rights reserved. |
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